Shipping policy
Shipping Policy
Last Updated: March 2026
PROCESSING TIME
All orders are processed within 1–2 business days after your order is placed.
Orders are not processed or shipped on weekends or U.S. federal holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking details.
SHIPPING TIME
After processing, orders are typically delivered within 7–12 business days.
Please note that delivery times are estimates and may vary depending on your location and external factors such as carrier delays or high demand periods.
SHIPPING COST
We offer free standard shipping on all orders within the United States.
No minimum purchase is required.
WHERE WE SHIP
Eureva currently ships to addresses within the United States only.
TRACKING YOUR ORDER
Once your order has shipped, you will receive an email with your tracking number.
Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.
DELAYS, LOST OR MISSING ORDERS
If your order has not arrived within 12 business days after shipping, please contact us and we will investigate the issue.
We are committed to resolving any delivery issues as quickly as possible.
INCORRECT SHIPPING ADDRESS
Please ensure your shipping address is entered correctly at checkout.
If you notice an error after placing your order, contact us immediately at:
We will do our best to update your address before the order is shipped. However, we cannot guarantee changes once the order has been processed.
CONTACT US
If you have any questions regarding shipping, delivery, or your order, please contact us:
We typically respond within 24 hours (Monday–Friday).
Customer Support
Have questions? We're here to help.
Support Hours:
- Mon – Fri: 09:00 – 18:00 (EST)
- Sat – Sun: 09:00 – 13:00 (EST)